Fix - Failed to load SSL libraries or certificate on cPanel

If you had faced the issue that the cPanel service is getting stopped from the server, again and again, no matter how many times you tried to start it, it didn't help, then you're on the right KB topic! We're writing the topic to fix the problem!

Make sure to check the cPanel logs first. If you seen: Failed to load SSL libraries or certificate from /var/cpanel/ssl/cpanel/

Follow the following instructions:

Make sure to backup existing certificate data for cPanel/WHM:

zip -r /root/ /var/cpanel/ssl/cpanel/

Now, remove the existing certificate data:

rm -f /var/cpanel/ssl/cpanel/*

Then, regenerate a self-signed certificate via:


Make sure to start the cPanel service:

service cpanel start && service cpanel status -l

This should allow you access to Web Host Manager where you can reset or install certificates for the other services (if required).

Thank you.

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