Knowledgebase

Overview

CloudLinux licensing supports multiple operating modes. In some cases, you may need to switch the licensing mode to resolve activation or licensing-related issues.

Check the Current Licensing Mode

Run the following command to view the current licensing mode and available options:

licD_cloudlinux -mode

Example output:

Current licensing mode: Bespoke

Select an option:
1. Switch to Bespoke [recommended]
2. Switch to Bespoke [RC]
3. Switch to Standard
0. Quit

Enter option number (1/2/3/0):

Recommended Procedure

Step 1: Switch to Bespoke (Recommended)

Select option 1 and allow the licensing utility to complete the process.

Enter option number (1/2/3/0): 1

Step 2: If Bespoke Does Not Resolve the Issue

If the licensing problem persists after switching to Bespoke, rerun the command and select option 2 (Bespoke [RC]).

Enter option number (1/2/3/0): 2

The RC (Release Candidate) licensing mode may contain newer licensing components that can resolve issues not addressed by the standard Bespoke mode.

Important Note Regarding Standard Mode

Option 3 (Standard) should not be selected unless specifically instructed by our support team.

Enter option number (1/2/3/0): 3

The Standard licensing mode is intended for specific scenarios and may not be suitable for all CloudLinux installations. Only switch to Standard if our support team has confirmed that it is appropriate for your environment.

Summary

1. Run licD_cloudlinux -mode.

2. Select Option 1 (Bespoke) first.

3. If the issue remains unresolved, try Option 2 (Bespoke [RC]).

4. Do not use Option 3 (Standard) unless specifically advised by our support team.